Roadchef Ltd are one of the UK’s leading Motorways Service Area Operators serving over 46 million visitors over 30 locations. We are passionate about operating the best brands, working with the best people and offering our customers the best service.
Supporting the HR Manager in providing professional HR support to the Site operations teams, with a focus on employee relations, recruitment and retention. The role holder will require flexibility in their thinking, communication style, working hours and at locations in order to meet the business demand.
This is a field based role covering the North of our Motorway Service Areas (Chester, Sandbach, Killington, Annandale, Hamilton, Bothwell, Durham and Tibshelf) therefore the ideal candidate will reside centrally in the area, and be available for overnight stays where required.
Supporting the site teams in providing advice and support to Line Managers on all people issues; disciplinary, grievance, appeal, attendance, and performance.
Completing HR Audits and Health Checks for each site, and collating statistical data for monthly reports
Working with HR Manager to develop and implement HR Policies and Processes
Supporting the Recruitment Manager with management recruitment
Running HR training courses across the region
Succession and talent planning
Supporting the Site Directors with performance management
Participate in the annual People Plan and projects
Passionate and driven to provide an excellent support to the operation
Experience of working within a ‘hands-on’ HR role
CIPD qualified or working towards CIPD qualifications
Good written and oral communication skills displaying confidence, assertiveness and professionalism
Flexible and open to change to meet the varying needs of the business
Ability to manage changing demands and prioritise workloads
Ability to influence attitudes and opinions of others and gain agreement
Good attention to detail
Previous experience in Catering/Hospitality desirable however not essential
Current driving licence
Previous experience of a field based role